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The Consumer Financial Protection Bureau,CFPB is a new federal government agency,It aims to make financial products and services available to everyone -- whether it's buying a home, choosing a credit card, sending money to family abroad, or using consumer financial products in any number of other ways。

We regulate banks, credit unions, and other financial companies and enforce financial laws to protect you from unfair, deceptive, and abusive practices。

Will be coronavirus (coronavirus)

In this rapidly changing environment, the Consumer Financial Protection Bureau (CFPB) is working hard to keep consumers updated。Information shall be deemed accurate as of the date of blog Posting。

Check out all of our latest articles related to the coronavirus pandemic(Link in English)

Traditional Chinese Simplified Chinese English
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Coronavirus and Dealing with Debt: Recommendations to help mitigate the impact  Coronavirus and Dealing with Debt: Recommendations to help mitigate the impact Coronavirus and dealing with debt: Tips to help ease the impact
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Do you have any problems with financial products or services?We'd like to hear from you。A Chinese-speaking service representative will answer your call。We will refer your complaint to the company concerned and help you to obtain a response。You can file complaints about credit cards, home loans, prepaid cards, sending money abroad, credit reports, bank accounts or services, debt collection, payday loans, student loans, auto loans, or other consumer loans。Please call the CFPB at (855) 411-2372 and press 3。

Do you need any information on the following?

Choose financial products and services (Selecting financial products and services)

Bank or credit union account statement (Checklist for opening a bank or credit union account)

Various ways of paying bills (Ways to pay your bills)

Various ways of accepting payment (Ways to receive your money)

A checklist to avoid French photography (How to avoid foreclosure)

Looking for a home loan? (Shopping for a mortgage? What you can expect under federal rules)

Existing home loan? (Have a mortgage? What you can expect under federal rules)

Your disaster checklist (traditional) (Your disaster checklist)

Your disaster checklist (simplified) (Your disaster checklist)

Review your credit report at least once a year (Check your credit report once a year)

Ready to buy a house? (Ready to buy a home?)

How to Rebuild credit (How to rebuild your credit)

Read your credit report (Understand your credit report)

Understand your credit score (Understand your credit score)




Plan to be debt-free? (Planning to become debt free?)

Know your rights when you receive a debt collection call (Know your rights when a debt collector calls)

Choose a car loan (Shopping for your auto loan)